(FAQs)
Frequently Asked Questions
1. What is a refurbished laptop?
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A refurbished laptop is a used device that experts have repaired and tested. They fix any issues and make sure the laptop works well. Also, these laptops come with a warranty for your peace of mind.
2. Are refurbished laptops reliable?
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Yes, they are reliable. Professionals check and test every laptop before selling it. So, buying from a trusted seller means you get a product that works like new.
3. Do refurbished laptops come with a warranty?
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Yes. We offer a warranty that lasts from 6 months up to 1 year, depending on the model. This warranty covers hardware problems and defects.
4. How are refurbished laptops different from used laptops?
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Refurbished laptops are cleaned, fixed, and tested by experts before resale. They come with a warranty too. On the other hand, used laptops are sold as-is, without checks or guarantees.
5. Is it safe to buy refurbished laptops online?
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Yes, buying online is safe when you choose trusted sellers like EPW India. We ensure quality, offer warranties, and provide secure payment options. Always avoid unknown or unverified sellers.
6. What brands do you sell?
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We sell laptops from popular brands such as HP, Dell, Lenovo, Acer, and Apple. Every laptop is tested and approved before sale.
7. Will I receive a charger with the laptop?
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Yes. Every laptop comes with a compatible charger included in the package.
8. How do I place an order?
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It’s simple. Browse our website, add the laptop you want to your cart, and check out. If you need help, you can contact us via WhatsApp anytime.
9. What payment methods do you accept?
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We accept UPI, credit and debit cards, digital wallets, and net banking. All payments are secure and encrypted for your safety.
10. Can I return a laptop if I am not satisfied?
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Yes, you can return or exchange a laptop within 7 days if it has genuine problems. Please check our return policy page for full details.
11. How long does delivery take?
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We ship orders within 24 to 48 hours. Delivery usually takes 3 to 7 business days across India, depending on your location.
12. Is customer support available after purchase?
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Yes, we provide full support after your purchase. Contact us anytime via WhatsApp, email, or phone for help.
13. Are your refurbished laptops original?
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Absolutely. All our laptops are 100% genuine and sourced from trusted suppliers. We never sell fake or clone products.